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Policies and Procedures

Privacy Policy

This is the web site of the Sedgwick County Zoo. Our mailing address is: 5555 Zoo Boulevard, Wichita, Kansas 67212

We can be reached via e-mail at ask@scz.org.
Our telephone number is 316-660-9453.

Information Collected
We respect your right to privacy. Sedgwick County Zoo will only use your e-mail address for the dissemination of Zoo information and will not sell, trade or share your e-mail address in any way.

We respect the privacy of children, and do not collect any more personal information than reasonably necessary to enable them to participate in the activities we offer at our web site.

With respect to our online information collection practices from children under 13 years of age: We collect the following types of personal information directly from children online:
e-mail address
first and last name

Please note: parents may consent to the above collection and use without necessarily consenting to the disclosure of personal information to third parties.

Links To Other Sites

This Web site may contain links to other Web sites. Please note that when you click on one of these links, you may be leaving the Sedgwick County Zoo (www.scz.org) site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Use and Sharing of Information
The information we collect is used to respond to specific requests to participate in activities such as sending electronic greeting cards or prizes.

With respect to sharing information, we do not share personal information with anyone other than those who provide support for the internal operations of the Web site and our agents (e.g., contractors who provide fulfillment services or technical support to the Web site).

We have received the commitment from third parties with whom we share personal information for the limited purposes described above to maintain the security and integrity of personal information.

Parental Review
Parents can review the information that we have collected online from their children, prevent the further use or maintenance of such information, or direct the deletion of their children’s personal information by e-mailing us at the above address.

This privacy policy may be changed at any time by posting a policy with new terms and any information previously collected will be subject to the new policy.


Rehabilitation Policy: Leave them alone

Sedgwick County Zoo follows the advice of the Kansas Department of Wildlife & Parks. They recommend that we do our native wildlife a favor and leave them alone. It's common to encounter young wild animals, especially in spring and summer. Some people have an irresistible attraction to these wild youngsters. Every year, the lives of young wild animals are needlessly jeopardized by well-intentioned people who take them from the wild in the mistaken belief that the animals are abandoned or orphaned and will die if not given care. In fact, rescuing wildlife from the wild often results in the death of the animal.

If you find yourself in an unfortunate situation involving an injured, abandoned or displaced animal you should contact the nearest office of the Kansas Department of Wildlife & Parks regarding information on rehabilitators that have the correct permits for the animal in question. Rehabilitators ease the suffering of these animals by either caring for them until they can be released or humanely euthanizing them.

Zoo Photography / Videography Policy

During your visit to Sedgwick County Zoo you might be photographed, videotaped or filmed. Your paid admission to the Zoo serves as permission for use of your image by Sedgwick County Zoological Society. The commercial use of photographs, video and film you take during your visit is prohibited without written consent of Sedgwick County Zoological Society. If you are interested in filming or taking photos for commercial use, please review and fill out a commercial/broadcast application. Send your completed application to: Sedgwick County Zoo, 5555 Zoo Boulevard, Wichita, Kansas 67212 for consideration. Thank you.

In Case of Severe Weather

In the event of emergency - severe weather or the threat of severe weather—our responsiblities are to provide for the safety of our visitors, our employees, our animals, and our equipment.

The weather is monitored through the Zoo Administrative Office and Entry. It is the responsibility of the Office and Entry to notify Zoo personnel and to keep them advised of any changes. Please note the Administrative Office will not answer the phone during a tornado warning. 

Actions visitors should take for each type of severe weather:

Severe Thunderstorm Watch – This means conditions are favorable for a severe thunderstorm. The senior Zoo staff member in charge will assess conditions and direct that you either take action or be prepared to take action.

Severe Thunderstorm Warning – This means high winds and hail can be expected. Zoo staff will advise the public of the approaching weather conditions and if necessary tell them where they can take shelter.

Tornado Watch – This means weather conditions are favorable for a tornado. Zoo staff will advise the public of the approaching weather conditions and if necessary tell them where they can take shelter.

Tornado Warning – This means a reliable weather observer has reported a tornado or weather radar indicates that a tornado is likely. You are being warned to take cover. Zoo staff will advise the public of the approaching weather conditions and if necessary tell you where you can take shelter.

After Storms: Visitors should remain in shelter until the Zoo is confident that there is not a potential hazard.

In Case of an Animal Escape

In the case of an animal emergency or escape, seek protective shelter immediately. Each Zoo department and its employees have prescribed functions. Visitors should not attempt to assist with the emergency in any way.

Hours of Operation
Summer8:30 a.m. to 5:00 p.m.
(March – October)
Winter10:00 a.m. to 5:00 p.m.
(November – February)
*The Zoo will be closed one day only, September 8, 2018 to facilitate the preparation of the annual Zoo fundraiser, Zoobilee.
Commercial Photography and Videography Application download pdf