Frequently Asked Questions
Get answers.
Visit Info
How much are tickets?
Admission to Sedgwick County Zoo is $28.99 for adults and $23.99 for children under 12 and seniors over 62. Children 2 and under are free. Tickets are $5 less when purchased online. Sedgwick County Zoo members receive unlimited FREE Zoo admission.
Can I purchase tickets online?
Yes, and it’s cheaper, too.
Guests are encouraged to purchase tickets online in order to reduce time waiting in line.
Do you offer discounts?
Yes, we have discounts for some groups, military, and on special discount days.
- We offer special rates for groups of 20+ and school groups.
- Guests with a military ID receive $5 off regular gate admission for everyone in their party.
- On Winter Wednesdays — November through February tickets are only $5 per person.
- Twilight Tuesdays — Tuesdays in July — tickets are only $10 per person.
- We participate in the Museums for All program to offer $5 admission to those who receive WIC/SNAP benefits. Simply show your benefit card and a photo ID to the cashier to receive discounted tickets for up to 4 people per visit. This does not include Wild Lights.
What kinds of payment do you accept?
We accept cash and most major credit cards. We do not take personal checks.
How much is a membership?
Memberships start at $100 for a whole year of unlimited visits and more perks.
Is there a fee for parking?
Parking is FREE.
What days are you closed?
We’re open 363 days of the year.
We close for just two days—the weekend after Labor Day—for our annual fundraiser, Zoobilee. But we are open all other days of the year, including Thanksgiving, Christmas, and New Years.
What extras can we see during our visit?
Visit our Zoo Calendar to find out what’s happening while you’re here!
Rentals
Do you have wheelchairs available?
Yes, wheelchairs are available to rent.
We recommend reserving one in advance, since they tend to sell out on busy days.
If reserving a wheelchair for Wild Lights, please use this link.
We do not facilitate same day reservations, all electric scooters that are not reserved have first come first serve status.
- Single Stroller: $10*
- Double Stroller: $12**
- Push Wheelchair: $10 (first come first serve basis)
- Electric Scooter: $30
- Electric Scooter with canopy: $35
* 60 lb. weight limit ** 100 lb. weight limit
Do you have lockers available for rent?
No, we do not have lockers available.
Feel free to bring a cooler, bag, or wagon to carry your items around with you.
Zoo Rules
Can we bring our stroller or wagon?
Absolutely!
We also have strollers available for rent at the gift shop or the guest service kiosk inside the Zoo entrance.
Can my child bring a skateboard, bicycle, or scooter?
No.
For the safety of our animals and our guests, we do not allow bikes, scooters, skates, skate-shoes, skateboards, hoverboards, or Segways.
Can we bring pets to the Zoo?
No, except for service dogs.
To ensure the safety of our animals and yours, only service dogs are permitted in the Zoo. Limited space is available in our Pet Parking area for guests traveling with pets.
Can we take pictures of the animals?
Yes, but only for your personal use.
Commercial photography is allowed only with prior written permission from the Marketing department.
Is smoking allowed at the Zoo?
No, not inside the Zoo.
Smoking is not allowed inside the Zoo. Guests may exit the Zoo in order to smoke in the parking lot and reenter as many times as necessary.
Are outside food and beverages allowed?
Yes, you can bring in food and non-alcoholic beverages.
We also offer delicious options at the Beastro and other concessions.
Can we leave the Zoo and come back on the same day?
Yes, of course!
Just hold onto your receipt and present it at the admissions window when you return, or ask for a stamp on your hand before you leave.
Do you offer rain checks?
We’re open rain or shine!
The Zoo does not offer refunds or rain checks due to animal visibility or weather conditions. Special circumstances, including extremes in weather, construction, births, feeding, and veterinary procedures, may require that certain animals be removed from public viewing to ensure the best possible care.
Zoo Store
Do you have a gift shop?
Yes! Our Zoo Store is located in the entry plaza.
We offer a full selection of Sedgwick County Zoo merchandise, plush, books, educational toys and much more.
Do we have to pay Zoo admission to shop at the Zoo Store?
Nope.
The Zoo Store has a separate entrance from the Zoo gate, so you can stop by just to shop.
Wild Lights FAQ
When is Wild Lights open?
Wild Lights is open to the public from 6 – 9 p.m. every Wednesday – Sunday from Oct. 16 – Dec. 22.
Do you accept SNAP/EBT cards for Wild Lights?
Since Wild Lights is a Zoo fundraising event, we do not accept SNAP/EBT cards for purchasing Wild Lights tickets. However, tickets can be purchased for cheaper rates online or on Wednesdays.
To see our Wild Lights ticket rates, click here.
I purchased a ticket, but can no longer come on the day I selected. Can I change the date on my ticket?
Wild Lights tickets will be valid for any day the event is open to the public, regardless of the date you chose at the time of purchase. If you purchased a ticket at the Wednesday rate and wish to come on a day besides Wednesday, you may pay to upgrade your ticket when you arrive.
Do I need to purchase a ticket for my child who is 2 years old?
Children 2 and under receive FREE admission to Wild Lights, so they do not need a ticket for entry.
If I’m visiting the Zoo during the day, do I need to purchase separate tickets for Wild Lights?
Yes, Wild Lights requires a separate ticket for entry. The Zoo’s regular hours are 9 a.m. – 5 p.m. After the Zoo closes for the day, the park is cleared and reopens at 6 p.m. for Wild Lights.
Are the Zoo’s concession areas open during Wild Lights?
Yes! Our chefs have prepared an exclusive menu available only during Wild Lights at the Beastro, Kookaburra Canteen, Nganda Cafe, and the Craft Food Truck. There are also special offerings at other areas throughout the Zoo such as s’mores and hot chocolate.
I have mobility challenges. Can I bring my electric scooter or wheelchair?
Yes, guests with mobility challenges are allowed to bring their personal mobility devices into the Zoo. You may also consider taking advantage of our VIP Cart Tours for a unique way to experience Wild Lights.
Do you have wheelchairs available to rent?
Yes, wheelchairs are available to rent.
We recommend reserving one in advance, since they tend to sell out on busy days.
We do not facilitate same day reservations, all electric scooters that are not reserved have first come first serve status.
Do you have accommodations for guests with sensory sensitivities?
Our VIP Cart Tours are a great way to experience Wild Lights on nights that aren’t open to the public, so large crowds can easily be avoided.
For guests who may be sensitive to bright lights, we recommend visiting the Zoo during the day – the lanterns are still quite impressive during the daylight!