Field Trip FAQ
It's not the first time we've been asked.
How do we pay for our field trip?
Download and complete our Field Trip Form. This must be presented with payment at Zoo admissions.
How do I schedule a program or tour?
Contact our Education Department at firstname.lastname@example.org or 316.266.8213.
When is my field trip program registration complete?
Registration for classes, events, or programs is complete upon receipt of your program ticket.
I have students with special needs. May they attend?
All students are welcome in our field trip programs. Please contact the Education Department if there are needs we can accommodate. If you’d like to set up a program specifically designed for those with special needs, please contact us at 316-266-8213.
Sedgwick County Zoo does not have a care room for children or adults with special needs for feeding or bathroom time. We do have family bathrooms.
Can we cancel our scheduled program?
If your group is not able to attend your scheduled program, you must notify the Education Department at least 1 hour before the start of your program. If no advance notice is given, the group will be charged a $25 service fee. Title I schools who do not show up will be billed for each admission in addition to the $25 service charge. Fees will be invoiced to the school.
Can we cancel our tour?
If your group is not able to attend your scheduled education tour, you must notify the Education Department at least 24 hours before the start of your tour. If no advance notice is given, the group will be charged a $25 service fee per tour. Title I schools who do not show up will be billed for each admission in addition to the $25 service charge. Fees will be invoiced to the school.
What happens if we are late for our scheduled Education Program?
Due to tight schedules, programs will be canceled if groups are more than ten minutes late. Groups that do not show up AND do not call a minimum of one hour before the program is scheduled to begin will be charged a $25 service charge. Title I schools who do not show up will be billed for each admission in addition to the $25 service charge. Fees will be invoiced to the school.
Can we bring siblings to the field trip program?
Sorry, siblings attending the field trip will not be allowed in the program. Siblings and their adults may explore the Zoo and meet back up with the group after the program, but should not plan to wait in the Cargill Learning Center.
Are there any rules I should review with my students before our field trip?
We encourage teachers and other adults to review these rules with their groups before their visit:
- Please walk!
- Remain on the pathways at all times. This is for safety! No climbing on rails, and keep hands, feet and other objects outside of barriers and fences.
- Do not chase or tease the animals.
- Do not touch plants or pick the flowers.
- Feed only the food provided for the animals in the feeders in designated areas. Feeding in other areas of the zoo is not allowed.
- Please deposit trash and recyclables in the proper bins.
- During education programs, use inside voices.
- Food and drinks are not allowed in the auditorium or classrooms.
- Respect all zoo guests and employees.
The Zoo reserves the right to contact school administrators if misconduct by students occurs.
Can we bring lunches with us?
You are welcome to eat lunch at the Sedgwick County Zoo. Sack lunches are welcome. Please bring a permanent marker to identify lunches and drinks. We do not reserve areas for school groups to eat lunch.
You may order lunches from our Beastro online here.
Please call 316.266.8226 with questions about your online food order.
Do you offer field trip favors?
We do not offer field trip favors or grab bags at this time. If you’d like to speak to a staff member in our Zoo Store, please call 316-266-8217.
How much is adult admission?
Any adults who plan to accompany your group on their field trip may be included on your Field Trip Form. Everyone included on your Field Trip Form may enter the Zoo at the field trip admission rate if entering together. People who arrive separately from your group will be asked to purchase tickets at the Zoo’s regular admission rates. Zoo Members who arrive separately may use the members’ entrance using their membership card.